Core
Managed IT Services
RELIABLE RESPONSE
Guaranteed service response times
TRANSPARENT PRICING
Use our pricing calculator
COMPREHENSIVE SUPPORT
Helpdesk access for your entire team
ABOUT CORE
Core is our managed IT service plan for growing SMBs that need proactive support, stronger security, and structured technology planning as they outgrow a reactive, break-fix approach.
What you get with Core
Everything your business needs to move from reactive IT support to a more secure, proactive, and growth-ready technology environment.
Reliable IT Support
Fast, reliable support for day-to-day issues backed by service commitments and proactive monitoring — without per-ticket billing.
Proactive Monitoring & Issue Prevention
We continuously monitor devices, servers, updates, and network availability to identify and resolve issues before they affect your team.
Advanced Cybersecurity Protection
Go beyond traditional antivirus with behavioural threat detection, broader visibility across your business environment, and alignment to the Silver SMB1001 cybersecurity standard.
Staff Security Awareness Training
Equip your team to recognise phishing attempts, scams, and social engineering attacks through ongoing cybersecurity training.
Microsoft 365 Premium Included
Give your team access to premium productivity tools and enhanced security features with licensing included and fully managed.
Strategic Technology Planning
Move beyond reactive IT decisions with ongoing planning and strategic reviews that align technology investment with where your business is headed.
Reliable IT Support
Fast, reliable support for day-to-day issues backed by service commitments and proactive monitoring — without per-ticket billing.
Proactive Monitoring & Issue Prevention
We continuously monitor devices, servers, updates, and network availability to identify and resolve issues before they affect your team.
Advanced Cybersecurity Protection
Go beyond traditional antivirus with behavioural threat detection, broader visibility across your business environment, and alignment to the Silver SMB1001 cybersecurity standard.
Staff Security Awareness Training
Equip your team to recognise phishing attempts, scams, and social engineering attacks through ongoing cybersecurity training.
Microsoft 365 Premium Included
Give your team access to premium productivity tools and enhanced security features with licensing included and fully managed.
Strategic Technology Planning
Move beyond reactive IT decisions with ongoing planning and strategic reviews that align technology investment with where your business is headed.
Transparent Pricing You Can Plan Around.
Get a clear estimate of your monthly Managed IT Support costs in minutes. Use our pricing calculator to explore pricing based on your team size, support requirements, and business needs.
*This calculator provides an indicative estimate only. Your final monthly cost may vary depending on your number of users, devices, servers, locations, security requirements, and current IT environment. TLR will confirm pricing after reviewing your business needs and support requirements.
Need a more accurate quote?
The calculator gives you a useful starting point, but every business environment is different. Speak with a TLR specialist and we’ll help confirm the right level of support, security, and monthly pricing for your team.
Need a more accurate quote?
The calculator gives you a useful starting point, but every business environment is different. Speak with a TLR specialist and we’ll help confirm the right level of support, security, and monthly pricing for your team.
Why SMBs Choose Core
Growing businesses need technology that stays ahead of the business — not technology that constantly plays catch-up.
As teams grow, systems become more connected, security risks increase, and small disruptions start affecting more people. The processes and support models that worked early on often struggle to keep up.
Core is designed for businesses that need more structure, stronger security, and a proactive approach that helps technology scale alongside growth.
Move Beyond Reactive IT
Stop constantly fixing issues after they happen. Shift toward a more proactive approach designed to prevent disruptions before they affect the business.
Stronger Protection as Risk Increases
As your business grows, so does your attack surface. Core introduces stronger security controls and a more mature approach to managing risk.
Better Visibility for Better Decisions
Gain greater insight into your environment so technology decisions are based on data, priorities, and future business needs.
Technology That Supports Growth
Align IT planning with business goals through structured reviews and long-term thinking.
Built for the Next Stage of Business
Core creates the operational foundation needed to support a growing team, expanding systems, and increasing complexity.
Technology That Supports Growth
Align IT planning with business goals through structured reviews and long-term thinking.
Built for the Next Stage of Business
Core creates the operational foundation needed to support a growing team, expanding systems, and increasing complexity.
Move Beyond Reactive IT
Stop constantly fixing issues after they happen. Shift toward a more proactive approach designed to prevent disruptions before they affect the business.
Stronger Protection as Risk Increases
As your business grows, so does your attack surface. Core introduces stronger security controls and a more mature approach to managing risk.
Better Visibility for Better Decisions
Gain greater insight into your environment so technology decisions are based on data, priorities, and future business needs.
Technology That Supports Growth
Align IT planning with business goals through structured reviews and long-term thinking.
Built for the Next Stage of Business
Core creates the operational foundation needed to support a growing team, expanding systems, and increasing complexity.
IT support that keeps earning its place.
Our customers stay because the service stays useful, responsive, and aligned with the way their business actually works.
IT support that keeps earning its place.
Our customers stay because the service stays useful, responsive, and aligned with the way their business actually works.
An Australian managed service provider working with SMBs and professional-services firms. Established 2018 in Bundaberg, now delivering from Melbourne, Sydney, Brisbane, Wide Bay, and Bundaberg.
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